If you are having financial difficulty
If you are struggling to make your mortgage payments – or you’ve missed payments – please contact Valley West Bank, Mortgage Services Department. It’s critical to keep the lines of communication open when you’re trying to resolve issues with your account.
You may also contact the Department of Housing and Urban Development (HUD) to find a
HUD-certified housing counseling agency. Additional
information is made available by HUD on its website.
Your state housing finance authority may also be
able to help. Please visit their website.
Homeowner Assistance Fund (HAF)
The Homeowner Assistance Fund (HAF) is a federal assistance program that helps homeowners who have been financially impacted by COVID-19 pay their mortgage or other home expenses. Please contact the Consumer Financial Protection Bureau (CFPB)
States Homeowners Assistance Fund
You can also find the state homeowner assistance fund by going to the state homeowners assistance fund websites.